Policies

Summaries of customer-facing Group policies will be made available on this page as and when they are available following approval by the First Wessex Board or Service Development Board. If you have any queries please contact our Customer Services Team.

To view the policy, please click on the Word or PDF version. Word is recommended for customers using a screen reader.

Community Regeneration StrategyWord VersionPDF Version
Customer Feedback PolicyWord VersionPDF Version
Customer Feedback ProcedureWord VersionPDF Version
Cyclical and Planned Maintenance PolicyWord VersionPDF Version
Equality and DiversityWord VersionPDF Version
Gas Servicing PolicyWord VersionPDF Version
Lift and Stairs PolicyWord VersionPDF Version
Responsive Repairs PolicyWord VersionPDF Version